​Frequently Asked Questions

Here's a page with all things Talk to the Tail that we get ask the most. Hopefully it can help you, too!
Q: Do I need to book ahead for Daycare and Overnight Boarding?
YES! All dogs must be registered on Talk to the Tail's online customer portal Gingr and all daycare must be booked ahead and accepted and confirmed by a Talk to the Tail Staff Member.
All dogs must be current and regular daycare attendees to join us for Overnight Boarding. 

Q: Is there a smartphone App for Gingr?

YES! Search "Gingr for Pet Parents" on your respective app store. The invite code for the Gingr Mobile App is: ​196897​.

Q: How do I drop off and pick up my dog? 

  • Daycare based services (Daycare, Enrichment and Cage Free Overnight Boarding): come right in! Someone will be in our reception area to check your dog in and take them to daycare. Other dogs in the lobby? We ask you wait outside and allow your dog to do their business to reduce traffic in the lobby
  • Private Overnight Boarding: all drop offs and pick ups MUST be scheduled ahead of time for a specific time. Text Us Upon Arrival - 204-388-5066. We will allow for a 15 minute window where your arrival time must be precise. We will make sure there is a calm moment to bring your dog in with no interruptions from other dogs or humans 

Q: What vaccinations does my dog need to attend for any services at Talk to the Tail? 

All dogs over 6 months of age will need to be fully up to date on vaccinations and proof of vaccinations are needed to attend daycare.
​We require: 
  • Parvo 
  • Distemper (combination vaccine accepted DA2PP)
  • ​Rabies 
We do not require the Bordetella vaccine (kennel cough). Dogs can still contract kennel cough with the Bordetella vaccine and can be contracted anywhere dogs have been - from a walk, the dog park or daycare - as it is an airborne illness.
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As a requirement by the Town of Niverville, all dogs must be licensed and registered in their respective municipalities. We will need proof of registration upon first day of daycare. Please reach out to the Town of Niverville for more information!

Q: How old does my puppy need to be to attend Daycare at Talk to the Tail?

All puppies can attend at any age, however need their second round of puppy shots to attend. Once their second round is complete, they are welcome for daycare. Once they are 6 months of age they must be spayed/neutered to attend and have their rabies vaccine complete

Q: What is Talk to the Tail's spay/neuter policy?

Talk to the Tail always accepts dogs of all ages, however ALL dogs over the age of 6 months will need to be spay/neutered to attend daycare. Once your pup reaches 6 months of age they will need to take a break from daycare until their Spay/Neuter is complete.
​Looking for overnight boarding and your pup is over 6 months of age and still intact? Private boarding options are available! Click here to learn more. 

Q: What do I bring on my dog's first day? Or any daycare day?

Once the assessment requirement is passed, all you need to bring is your dog! If your pup is on a feeding schedule where they would normally eat at a time they will be spending at daycare (ex. 9am breakfast or 5pm dinner) you are welcome to bring their food or take advantage of our daycare provided food and we will be happy to feed them. To limit waste, we ask you bring their food in a container that will be returned to you clean and sanitized at the end of the day. We request that you do not bring any toys, beds, blankets or any belongings. We don't want these to get worn or ruined and will supply all the tools your dog needs to be comfortable throughout the day.

Q: Does Talk to the Tail offer Grooming? 

Yes! Daycare add on grooming AND appointment grooming is available! See the Grooming page for more information.

Q: Does my dog wear their collar/harness in daycare?

We remove all collars and harnesses for daycare, however ask that all dogs arrive and depart on leash. This is for your dog's safety as well as the safety of all others. We believe in the benefits of a collar-free facility much outweighed having collars on your dog during play. Please ask us for more information!

Q: What is an Enrichment Daycare day? Why is it the most recommended service? 

See the Enrichment Program page.

Q: Does Talk to the Tail offer Overnight Boarding? 

Yes! We offer Overnight Boarding for our current and regular daycare clients. See the Overnight Boarding page.