FAQ's
We are so excited to have your dog come join us for daycare! Here are some Frequently Asked Question on everything Talk to the Tail!
Registering Your Dog for Daycare
Talk to the Tail is now accepting new Client and Dog Sign Ups on our Gingr App! This is where all daycare will be booked, report cards stored and all payment and invoicing will be kept! Click the link below to Register or Book Daycare now!
https://talktothetail.portal.gingrapp.com/
Talk to the Tail is now accepting new Client and Dog Sign Ups on our Gingr App! This is where all daycare will be booked, report cards stored and all payment and invoicing will be kept! Click the link below to Register or Book Daycare now!
https://talktothetail.portal.gingrapp.com/
Are you a new customer? Click "Sign Up" and follow the prompts!
YOUR INVITE CODE FOR THE MOBILE APP IS: 196897
You will be directed to our sign-up page where you will enter yours and your dogs information - yes you can add more than one! - information, sign our waiver and will have the availability to book daycare! We will only be accepting Credit Card, E-Transfer and Cash Payments for our services and soon you will be able to upload and save your card information to Gingr for easy payment!
You can now download the Gingr App by searching "Gingr for Pet Parents" in your respective app store!
For now, you will be able to create your profile and book daycare! Please email us at: info@talktothetail.ca should you have any questions!
YOUR INVITE CODE FOR THE MOBILE APP IS: 196897
You will be directed to our sign-up page where you will enter yours and your dogs information - yes you can add more than one! - information, sign our waiver and will have the availability to book daycare! We will only be accepting Credit Card, E-Transfer and Cash Payments for our services and soon you will be able to upload and save your card information to Gingr for easy payment!
You can now download the Gingr App by searching "Gingr for Pet Parents" in your respective app store!
For now, you will be able to create your profile and book daycare! Please email us at: info@talktothetail.ca should you have any questions!
Booking Daycare
YES! We require ALL daycare to be pre-booked. We are requesting you put the most accurate pick up and drop off times as possible when booking. For bookings, including last minute or same day bookings, you can call, email, message or book your daycare through your Gingr account! This is the software we will be using to book daycare, process payments, purchase packages and where you will see your dog's updates and reports. Click the Gingr App link above and log into your account to book!
DAYCARE DROP OFFS MUST BE BEFORE 11AM! Our doors close and lock for Daycare drop offs at 11am daily. All Half Days will need to arrive before 11am. Pick ups can be made during this time by:
YES! We require ALL daycare to be pre-booked. We are requesting you put the most accurate pick up and drop off times as possible when booking. For bookings, including last minute or same day bookings, you can call, email, message or book your daycare through your Gingr account! This is the software we will be using to book daycare, process payments, purchase packages and where you will see your dog's updates and reports. Click the Gingr App link above and log into your account to book!
DAYCARE DROP OFFS MUST BE BEFORE 11AM! Our doors close and lock for Daycare drop offs at 11am daily. All Half Days will need to arrive before 11am. Pick ups can be made during this time by:
- Calling 204-388-5066
- Sending a DM on Facebook or Instagram
Talk to the Tail has a dog maximum capacity as mandated by the Town of Niverville as well as per our Safety Standards. We require all daycare be booked and confirmed so we can ensure we do not exceed capacity, as well we can ensure we have adequate staff for your dog's safety and full enjoyment! If you require last minute daycare please call/email/direct message us before dropping in!
Required Documentation
All dogs will need to be fully up to date on vaccinations and proof of vaccinations are needed to attend daycare. We require:
If your dog has been vaccinated with Bordetella we require they wait 7 days before attending daycare once the vaccine is administered.
As a requirement by the Town of Niverville, all dogs must be licensed and registered in their respective municipalities. We will need proof of registration upon first day of daycare. Please reach out to the Town of Niverville for more information!
All dogs will need to be fully up to date on vaccinations and proof of vaccinations are needed to attend daycare. We require:
- Parvo
- Distemper
- Combination vaccine accepted DA2PP
- Rabies
If your dog has been vaccinated with Bordetella we require they wait 7 days before attending daycare once the vaccine is administered.
As a requirement by the Town of Niverville, all dogs must be licensed and registered in their respective municipalities. We will need proof of registration upon first day of daycare. Please reach out to the Town of Niverville for more information!
Age and Spay/Neuter
Talk to the Tail has 2 rooms to better suit your dog. We are accepting dogs of all ages, however ALL dogs over the age of 6 months will need to be spay/neutered to attend daycare. Our puppies under 6 months will be designated to our small side of daycare, where they can enjoy time with other puppies and be more closely monitored for over-activity and be given ample breaks and more time outside - that's right, we want to keep your pup's house training! After 6 months and/or spay neuter we will place your dog in the right group and environment for them! Puppies off all ages welcome - to attend daycare, your puppy will need their second round of vaccines complete!
Once your pup reaches 6 months of age they will need to take a break from daycare until their Spay/Neuter is complete!
Puppy Monday's can be booked by dogs of any age, Puppy Monday pricing will be offered to all Puppies up to 6 months of age!
***We understand some breeders require a certain time period to pass before spay/neutering as per their contract. Please reach out to management should this pertain to your pup***
Talk to the Tail has 2 rooms to better suit your dog. We are accepting dogs of all ages, however ALL dogs over the age of 6 months will need to be spay/neutered to attend daycare. Our puppies under 6 months will be designated to our small side of daycare, where they can enjoy time with other puppies and be more closely monitored for over-activity and be given ample breaks and more time outside - that's right, we want to keep your pup's house training! After 6 months and/or spay neuter we will place your dog in the right group and environment for them! Puppies off all ages welcome - to attend daycare, your puppy will need their second round of vaccines complete!
Once your pup reaches 6 months of age they will need to take a break from daycare until their Spay/Neuter is complete!
Puppy Monday's can be booked by dogs of any age, Puppy Monday pricing will be offered to all Puppies up to 6 months of age!
***We understand some breeders require a certain time period to pass before spay/neutering as per their contract. Please reach out to management should this pertain to your pup***
What to Bring
All you need to bring is your dog! If your pup is on a feeding schedule where they would normally eat at a time they will be spending at daycare (ex. 9am breakfast or 5pm dinner) you are welcome to bring their food and we will be happy to feed them. We do not have any food on site, so we ask that you make sure to supply your own food. To limit waste, we ask you bring their food in a container that will be returned to you clean and sanitized at the end of the day. We request that you do not bring any toys, beds, blankets or any belongings. We don't want these to get worn or ruined and will supply all the tools your dog needs to be comfortable throughout the day.
All you need to bring is your dog! If your pup is on a feeding schedule where they would normally eat at a time they will be spending at daycare (ex. 9am breakfast or 5pm dinner) you are welcome to bring their food and we will be happy to feed them. We do not have any food on site, so we ask that you make sure to supply your own food. To limit waste, we ask you bring their food in a container that will be returned to you clean and sanitized at the end of the day. We request that you do not bring any toys, beds, blankets or any belongings. We don't want these to get worn or ruined and will supply all the tools your dog needs to be comfortable throughout the day.
Leash/Collar Policy
We remove all collars and harnesses for daycare, however ask that all dogs arrive and depart on leash. This is for your dog's safety as well as the safety of all others. We believe in the benefits of a collar-free facility much outweighed having collars on your dog during play. Please ask us for more information!
We remove all collars and harnesses for daycare, however ask that all dogs arrive and depart on leash. This is for your dog's safety as well as the safety of all others. We believe in the benefits of a collar-free facility much outweighed having collars on your dog during play. Please ask us for more information!
Assessments and First Days
Talk to the Tail will not be conducting assessments for your dog to attend daycare.
We believe that a dog can act very differently in a one-on-one assessment style setting than in a daycare setting. Being in the environment they are going to participate in day over day is a direct indicator of how they will act over time. This allows us to test out different days and sort them into their prospective groups and areas in daycare before saying no - providing more flexibility and options for our dogs and our owners.
We suggest your dog come for a Half or Full Day as their assessment. As transparency is our mission, we will be as honest and open about your dog's behaviour and enjoyment of daycare no matter when they attend, and we will offer detailed and written reports and include videos and photos of your dogs use of daycare. We know daycare isn't for every dog, but we also know how to make your dog fit in, feel comfortable and truly enjoy their daycare experience.
Talk to the Tail will not be conducting assessments for your dog to attend daycare.
We believe that a dog can act very differently in a one-on-one assessment style setting than in a daycare setting. Being in the environment they are going to participate in day over day is a direct indicator of how they will act over time. This allows us to test out different days and sort them into their prospective groups and areas in daycare before saying no - providing more flexibility and options for our dogs and our owners.
We suggest your dog come for a Half or Full Day as their assessment. As transparency is our mission, we will be as honest and open about your dog's behaviour and enjoyment of daycare no matter when they attend, and we will offer detailed and written reports and include videos and photos of your dogs use of daycare. We know daycare isn't for every dog, but we also know how to make your dog fit in, feel comfortable and truly enjoy their daycare experience.
Outside Time
Your dogs go outside on the hour every hour! And more frequently for shorter durations on the coldest and hottest days! We go out for approximately 20 minutes per hour, or more frequently for less amount of time on our coldest or hottest days. We are strict and diligent on this policy as we know how important outside time can be for all dogs! Not only does this help with your hard work of housebreaking but dogs need a change of scenery throughout the day while still having the ability to have fun, play with their friends and just get some fresh air! Walking can be restrictive and poses a risk to your dog's safety - so we made sure our yard is escape proof, safe and ready for your dog's full enjoyment!
Your dogs go outside on the hour every hour! And more frequently for shorter durations on the coldest and hottest days! We go out for approximately 20 minutes per hour, or more frequently for less amount of time on our coldest or hottest days. We are strict and diligent on this policy as we know how important outside time can be for all dogs! Not only does this help with your hard work of housebreaking but dogs need a change of scenery throughout the day while still having the ability to have fun, play with their friends and just get some fresh air! Walking can be restrictive and poses a risk to your dog's safety - so we made sure our yard is escape proof, safe and ready for your dog's full enjoyment!
Overnight Boarding
YES! Talk to the Tail offers Overnight Boarding for current Daycare Attendees ONLY in our Niverville Location! We offer an In-Facility Board and a Home Away from Home Atmosphere. Reach out for more information about this Daycare Client Add On Service. Email: boarding@talktothetail.ca with any questions or book your dog's stay on Gingr!
YES! Talk to the Tail offers Overnight Boarding for current Daycare Attendees ONLY in our Niverville Location! We offer an In-Facility Board and a Home Away from Home Atmosphere. Reach out for more information about this Daycare Client Add On Service. Email: boarding@talktothetail.ca with any questions or book your dog's stay on Gingr!
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Grooming
YES! Talk to the Tail offers Grooming for current Daycare Attendees ONLY in our Niverville Location! Reach out for more information about this Daycare Client Add On Service. Email: grooming@talktothetail.ca with any questions, availability, pricing and to book!
YES! Talk to the Tail offers Grooming for current Daycare Attendees ONLY in our Niverville Location! Reach out for more information about this Daycare Client Add On Service. Email: grooming@talktothetail.ca with any questions, availability, pricing and to book!
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Photo Credits: Salina Marie Photography www.salinamariephotography.com