Privacy Policy
Privacy Policy
Last Updated: October 2025
At Talk to the Tail, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, use our services, or interact with us online
1. Information We Collect
We may collect the following information when you use our website or services:
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Personal information such as your name, email address, phone number, and billing details when you book or purchase services.
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Pet information such as your dog’s name, breed, age, medical history, and behavior notes provided for daycare, boarding, grooming, or training.
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Payment information (processed securely through third-party providers; we do not store credit card numbers).
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Website usage data such as IP address, browser type, and pages visited, collected through cookies or analytics tools.
2. How We Use Your Information
We use your information to:
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Process bookings, purchases, and payments.
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Communicate with you regarding services, schedules, or important updates.
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Maintain accurate pet records for safety and care.
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Improve our website, services, and customer experience.
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Comply with legal and regulatory requirements.
3. Sharing of Information
We do not sell or rent your personal information. We may share your information only in the following cases:
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With service providers (e.g., Gingr booking platform, payment processors, shipping providers) to complete transactions.
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As required by law or legal processes.
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To protect the safety of our staff, clients, and pets.
4. Cookies & Tracking
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Our website may use cookies and analytics tools to improve functionality and measure traffic.
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You can disable cookies in your browser, but some features of the site may not function properly.
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure.
6. Your Rights
You may request to:
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Access, correct, or update your personal information.
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Withdraw consent for communications at any time.
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Request deletion of your personal data, subject to legal or contractual obligations.
7. Children’s Privacy
Our website and services are not directed at children under 13. We do not knowingly collect information from minors without parental consent.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The revised version will be posted on this page with the “Last Updated” date.
10. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
📍 Talk to the Tail – 455 Wittick Street, Niverville, MB
📞 204-388-5066